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Metro service agent

Perth
Buscojobs
Service Agent
Posted: 15 June
Offer description

Bring our brand to life. Wherever and whenever people seek out taste, care and wellbeing.

At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home

About The Role

As an independent contractor, you will primarily be on the road responding to consumer service calls assigned via our Service Allocation Team. Your responsibilities include diagnosing, repairing, and servicing domestic appliances, and completing job administration on your company-issued device. Occasionally, you will assist other technicians with larger jobs, always maintaining a high level of customer service, and ensuring all equipment is tested and calibrated according to industry standards.

What You'll Do

* Service and repair domestic appliances
* Interact daily with consumers and retailers
* Collaborate closely with the Service Allocations Team & Field Service Manager
* Manage spare parts and van stock to enable first-visit resolution
* Plan routes and sequence jobs efficiently
* Complete service jobs accurately and promptly via company technology
* Follow all work, health & safety requirements

Who You Are

* Hold relevant licenses and certifications to comply with state legislation
* Have a valid Business registration (ABN)
* Maintain current Public Liability Insurance ($10 million)
* Possess Workers Compensation Insurance if applicable
* Availability and flexibility to cover a metropolitan service area
* Experience with laundry, kitchen, or white goods is advantageous
* Strong technical knowledge of appliances for diagnosis and troubleshooting
* Proficient in using tools, equipment, and gauges properly
* Excellent customer service and communication skills
* Enjoy building rapport with consumers and providing positive experiences
* Competitive remuneration package
* Pre-booked service calls allocated daily
* Ongoing product training and support from a Service Engineering Team
* Provided with smart devices for remote work
* Comprehensive onboarding and induction program
* Access to Electrolux professional partnerships, including discounted appliances

If you would like to receive further information on this opportunity, please contact : How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions :

* How many years' experience do you have as a Service Agent?
* Which of the following statements best describes your right to work in Australia?
* What's your expected annual base salary?
* Do you have a current Australian driver's license?
* Do you own or have regular access to a car?
* How much notice are you required to give your current employer?
* Electrolux is a global leader in home appliances, selling over 40 million products annually across more than 150 countries.

Our Company

Electrolux focuses on innovative, thoughtfully designed products based on extensive consumer insights, including refrigerators, dishwashers, washing machines, cookers, air-conditioners, and small appliances like vacuum cleaners, under brands such as Electrolux, AEG, Eureka, and Frigidaire. In 2010, Electrolux reported sales of SEK 106 billion and employed 52,000 people.

Source : Extracted from the company's official website.

To help fast-track your application, please include any relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.

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