Housekeeping Supervisor
Job Number: HOT0CH91
Work Locations
DoubleTree by Hilton Melbourne
270 Flinders Street Melbourne 3000
About the role
We are currently building a housekeeping team and we are looking for a Housekeeping Supervisor to start with us from 19h August 2024.
As a Housekeeping Supervisor, you will assist the Housekeeping Manager to lead and develop the housekeeping team while maintaining our brand standards for cleaning hotel rooms and public spaces.
Responsibilities
* Allocate work duties to Team Members
* Perform routine inspections of all check-out rooms and spot checks of all occupied rooms
* Report and follow up on any maintenance defects or other issues
* Inspect, routinely, service areas, storerooms and corridors
* Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
* Ability and willingness to be hands on and clean rooms as often as required
* Manage, efficiently, stock control and the maintenance of equipment
* Provide excellent Guest service, including VIP and other special requirements
* Ensure the adherence to hotel brand standards at all times
Qualifications
* Previous experience in a Housekeeping supervisory role (highly advantageous)
* Ability to contribute to building a harmonious team environment
* Strong organizational skills
* Strong attention to detail
* A passion for delivering exceptional levels of guest service
* Proficient with computers and computer programs, including Microsoft Office
Benefits
* Access to the world's best hotel Team Member Travel Program with highly discounted rates
* A free team meal during your shift
* Lots of training and support for your new role
* Access to Hilton University training, offering more than 3000 learning programs
* Access to an extensive range of career development opportunities
* Complimentary cleaning of your work wear
Pay Rates
We appreciate the skill and effort required to work in housekeeping and that's why we offer the following highly competitive wage rates.
Monday – Friday $29.16
Saturday $36.45
Sunday $51.03
Public Holidays $72.90
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