About Us
At Officeworks, we aim to achieve bigger goals together. Our customers, team members, and community are at the heart of our business.
Our 9,000-strong team and 173 retail stores nationwide enable us to deliver an extensive range of products at competitive prices with exceptional service. We thrive in a fast-paced environment that fosters innovation and inspires new ideas.
As customer service specialists, you will work closely with our team to ensure excellent customer experiences. You will provide expert advice on our wide range of products and services while representing our brand proudly.
This role requires flexibility across various operating hours, including weekdays up to 9 pm and weekends. The fixed-term opportunity is for 3 months, working ***** hours per week, with potential for permanence, location changes, and career progression.
Who We Are Looking For
* Customer-focused individuals passionate about delivering exceptional service and customer experiences.
* Team players who enjoy interacting with people and collaborating with colleagues.
* Individuals comfortable in busy environments and adaptable to changing situations.
* Those taking pride in delivering outstanding customer experiences.
* Flexible candidates able to work varied hours, including weekdays and weekends.
Our Culture
We celebrate individuality by offering genuine benefits to our team members. Our culture allows for flexibility to balance personal needs, offering:
* Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target, and Wesfarmers brands.
* Access to exclusive discounts and perks through our benefits program.
* Support for growing families through our Growing Families Policy.
* Prioritization of safety, mental health, and wellbeing with access to Employee Assistance Program (EAP).
* Flexible Public Holidays Policy accommodating cultural or religious holidays.
* Outstanding learning and development programs for career growth.
* Career opportunities across the broader Wesfarmers Group.
Diversity & Inclusion
We strive for diversity within our team, reflecting the communities we serve. We welcome applications from all candidates, regardless of age, culture, disability, or LGBTQI+ status.
Application Process
As part of the recruitment process, you will complete an online assessment consisting of game-based assessments and video interview questions. This should take approximately 20 minutes and must be completed within 48 hours of submitting your application. Upon completion, you will receive a personalized insight report providing further information about yourself.