Overview:
The Business Support Officer role at HammondCare is a key administrative position that plays a vital part in ensuring the smooth operation of care services.
The successful candidate will be responsible for executing a broad range of task-based and problem-solving duties to support the delivery of personalized home care services.
Key Responsibilities:
* Administrative Support: Providing operational and administrative functions to ensure efficient service delivery
* Client Support: Assisting with client communication and care coordination
* Contractor Compliance: Ensuring regulatory and onboarding requirements are met
* Office Administration: Maintaining organized, responsive administrative practices
Requirements:
* Commitment to align with HammondCare's values
* Proven experience in an administrative or customer service role, preferably within health, aged care, or community services
* Effective verbal and written communication skills
* High attention to detail and accuracy in data entry, record-keeping, and document management
* Strong organizational and time management skills
* Familiarity with aged care compliance requirements
* Ability to work independently and collaboratively as part of a team
* Empathy, patience, and a service-focused mindset
Benefits:
* NFP salary packaging plus meals and entertainment benefit
* Additional leave purchase options and 14 weeks paid parental leave
* Flexible working options
* Discounts on everyday products and services
* Discounted healthcare memberships
* Free access to independent counselling support
* Health & Wellbeing programmes
* Reward & Recognition programmes
* Referral bonuses
* Career and professional development opportunities
We strive to create an inclusive workplace that promotes diversity and inclusion.