About the role
As the Store Manager of Legana Salvos Store, you will lead a team of dedicated employees and volunteers to create positive change, manage all retail functions, and achieve store and e‑commerce sales and surplus targets in line with Salvos Stores’ strategic objectives.
Responsibilities
* Lead all retail operations to achieve store and e‑commerce sales and surplus targets aligned with Salvos Stores strategic objectives.
* Manage stock (donated and PLU) to ensure ordering, pricing, presentation and display align with Salvos Stores policies.
* Manage rosters, wages and resourcing within budget, while maximising volunteer participation.
* Complete all administrative and Workday requirements accurately and on time, including timesheets and employee and volunteer administration.
* Communicate key information effectively, ensuring team members understand and comply with all policies and procedures.
* Maintain a safety‑first culture by ensuring compliance with WHS legislation, Salvos Stores safety, security, loss prevention and cash handling procedures, including timely safety reporting.
* Build strong community relationships and drive local engagement initiatives in partnership.
Qualifications
* Retail management experience (essential).
* Strong proven customer service, interpersonal and communication skills (essential).
* Demonstrated leadership skills and the ability to inspire and engage people.
* Ability to work to budgets and manage operational priorities.
* Experience using Workday HCM system (highly regarded).
* Alignment with The Salvation Army Mission and Values of integrity, respect, compassion, collaboration, and diversity.
Benefits
* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
* Generous paid parental leave and purchase leave scheme (up to 8 weeks).
* 5 days paid leave per year to experience working in other TSA programs or activities.
* Staff store discount.
* No Sunday work – work‑life balance.
* Access to EAP and health & wellness initiatives including a fitness passport.
* Aboriginal and Torres Strait Islander supports such as Burra Burra Network, cultural events, Sorry Business and ceremonial leave (up to 10 days).
* Ongoing training and development opportunities.
Equal Opportunity & Child Safety
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. All child‑facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
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