Customer Service Consultant
Join a dynamic team that moves the world forward. As a Customer Service Consultant, you will play a vital role in delivering exceptional customer experiences for our clients. Your expertise and passion for helping others will help drive success.
* High-Volume Call Centre Experience: Handle complex customer inquiries with ease, demonstrating patience and professionalism under pressure.
* Adaptability and Resilience: Remain calm and focused in fast-paced environments, embracing change and new challenges.
* Solution-Focused and Empathetic: Provide personalized support, understanding customer needs, and deliver effective solutions.
* Strong Listening and Communication Skills: Listen actively and communicate clearly, exercising discretion at all times.
Required Qualifications: A minimum of one year's experience in a high-volume contact centre or customer service environment is preferred. Excellent keyboarding skills and proficiency in Microsoft 365 applications are essential.
What We Offer: At our organization, we prioritize diversity, inclusivity, and employee well-being. You can expect to work in a supportive team environment, collaborate with colleagues, and grow through curiosity with industry-leading training.
Relocation and Benefits: Our relocation services cater to customers' diverse needs, while our benefits package supports your overall well-being. Enjoy autonomy, flexibility, and opportunities for growth and development.