Customer Service Representative Role
Job Description
This role involves delivering exceptional customer service to meet and exceed our customers' financial needs, providing a seamless banking experience through in-depth conversations and product education. Our ideal candidate will possess strong communication skills, be adaptable to change, and have the ability to multi-task effectively.
Required Skills and Qualifications
To succeed in this role, you should have:
* Exceptional customer focus with retail experience an advantage
* Experience in using technology and promoting digital channels
* Ability to multi-task and adapt to ambiguity
* Willingness to work in a collaborative team environment
* Sound understanding of compliance principles
* Excellent communication and interpersonal skills
Benefits
At our organisation, we offer a range of benefits that support your personal and professional growth, including access to health and wellbeing services, flexible working arrangements, and opportunities for development and career advancement.
Others
As a valued member of our team, you'll have the opportunity to make a meaningful impact on our customers' lives and contribute to the success of our business. We welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone feels valued and respected.