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Client service officer - griffith

Griffith
NSW Department of Communities and Justice
Posted: 15 March
Offer description

Client Services Officer
Location: Griffith (and other Local Courts within the Hub)Temporary – Full Time Clerk Grade 1/2, base salary ($75,728 - $82,329), plus employer’s contribution to superannuation and annual leave loading
Your role
As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.
You will assist with the effective operation of Court rooms, perform administrative services to meet statutory obligations and deliver high quality professional services to clients.
Your knowledge and confidence with core office software applications or other technology will see you succeed in this role.
Please note that the Court Officer role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.
What You’ll Do
As part of the Court Services Team, you will liaise effectively with a wide range of stakeholders, provide high quality support to customers on the counter throughout various courts within the hub, telephone and via email, using computer systems to enter data accurately.
You will also ….
Forsee the requirements of the judiciary and other key stakeholders in the courtroom environment to provide a timely and effective responseProvide a high level of clerical and administrative support to the court and registrySupport the effective execution of improved work practicesHave the ability to adapt quickly to working in different jurisdictions and teams
What We’re Looking For
Candidates must hold a valid Australian Driver’s LicenceThe successful candidate must be willing to travel to other locations within the hub which will include overnight stays up to a week.A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.You will have strong communication skills; you are able to take direction and work well within a team.
Download the Role Description.
This role has a range of psychosocial hazard, please refer to the link for more information:
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