Holiday Property Service is hiring a Full time Quality Assurance Manager role in Burleigh Heads, QLD. Apply now to be part of our team.
Job summary:
Flexible hours available
2-3 years of relevant work experience required for this role
Work visa will be provided for this role
Expected salary: $75,000 per year
This is an immediate start position
We're Hiring: Quality Assurance Manager
Location: Burleigh Waters | Full-Time | Holiday Property Service
Are you passionate about maintaining high standards and delivering exceptional service? Join our fast-growing cleaning business as a Quality Assurance Manager and play a key role in ensuring excellence in every property we clean!
About Us
We are a trusted provider of professional cleaning services, committed to creating spotless, healthy living spaces for our clients. With a team of dedicated cleaners and a growing customer base, we pride ourselves on consistency, reliability, and premium quality service. We have a portfolio of 450 properties and caravan parks across Surfers Paradise, Burleigh Heads, Kingscliff, and surrounding areas.
Role Overview
As our Quality Assurance Manager, you’ll be responsible for overseeing service quality across all cleaning operations. You’ll lead inspections, train staff, develop quality control systems, and ensure compliance with safety and hygiene standards. Your work will directly impact customer satisfaction and retention.
Key Responsibilities
Conduct regular site inspections and audits of cleaning services
Implement and maintain quality control procedures
Identify areas for improvement and provide training or coaching to staff
Monitor client feedback and resolve service-related issues
Ensure compliance with workplace health and safety regulations
Collaborate with operations to optimize service delivery
What We’re Looking For
Previous experience in quality assurance or cleaning operations
Strong attention to detail and commitment to excellence
Excellent communication and leadership skills
Optimize cleaning protocols and operational processes to enhance efficiency
Ability to train and mentor team members
Understanding of WHS standards and cleaning protocols
Valid driver’s license (required)
What We Offer
Competitive salary package
Opportunities for career growth in a dynamic team
Supportive and flexible working environment
Ongoing training and professional development
Join us in raising the standard of cleaning Services ! Only shortlisted candidates will be contacted.