Customer Service Officer - Golden Grove, SA | Full Time
Be the voice of CSR in a dynamic, customer-facing role
Work with trusted building brands and deliver exceptional service
Join a team-oriented, down-to-earth team that values initiative and reliability
About the Role
You'll be part of CSR's Exteriors business unit, working closely with Sales, Despatch, Inventory and other departments to ensure seamless delivery and support. No two days are the same, and you'll have the support of a tight-knit team that knows how to have each other's backs.
In This Role You Will;
Process quotes, orders, returns, and pricing changes using SAP and internal systems
Monitor order fulfilment and stock availability, liaising with logistics and inventory teams
Resolve customer issues and escalations with professionalism and efficiency
Update and maintain customer, product, and pricing data via CRM and SAP
Collaborate with internal stakeholders to ensure smooth delivery and service outcomes
Support showroom activity, including colour selection and customer coordination
What You Bring to the Role
Proven experience in a customer service or coordination role in Building and Construction.
Strong computer literacy-Excel, CRM, and SAP (or similar ERP)
A calm, can-do attitude with the ability to handle pressure and solve problems effectively
Excellent communication and interpersonal skills across customer and internal interactions
Demonstrated ability to multitask and prioritise in a busy environment
Bonus points for knowledge of logistics, inventory, or product selection processes
Familiarity with Adelaide's metro area is an advantage
What We Offer
A dynamic, supportive team that thrives on collaboration
Work with some of Australia's most respected construction and interiors brands
Varied and interesting workload-every day brings something new
Career development in a stable and sustainable business
How to Apply
If you enjoy supporting great customers and love a day with variety, we want to hear from you.
Submit your CV and a brief note about your customer service experience today.
CSR - Building solutions for a better future.