Patient Services Officer (Radiation Oncology), Queensland Health
The Radiation Oncology Department at Townsville University Hospital are seeking a customer service experienced Patient Services Officer to join our friendly multidisciplinary team.
This is a temporary full-time position, up to 12 months.
Please note: there is a possibility of an additional 12 month extension.
This role delivers exceptional person-centred customer service to patients, their families and the public.
About the opportunity
This role delivers exceptional person-centred customer service to patients, their families and the public.
The role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.
This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.
PLEASE NOTE - This is a temporary full-time position, up to 12 months.
(There is a possibility this position may be extended for an additional 12 months).
About your new employer
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs.
Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support.
We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities and a close-knit professional network.
Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Salary range: $******* - $******* p.f. (AO3)
4 weeks annual leave with 17.5% loading
Locality allowance
*****% employer contribution to superannuation
Plus Salary Sacrificing options may be available
Requirements:
This is a VPD risk role.
Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary
Enquiries are welcome; please contact: Karina Muldoon **************
Apply ONLINE:
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
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