Patient Services Officer (Medical Oncology), Queensland Health
The Medical Oncology Department at Townsville University Hospital are seeking a customer service experienced Patient Services Officer to join our friendly multidisciplinary team.
This is a temporary part‑time position, up to 12 months, working 45.6 hours per fortnight. Please note: there is a possibility of an additional 12-month extension.
This role delivers exceptional person‑centred customer service to patients, their families and the public.
About the opportunity
The role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient‑focused outcomes.
This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.
About your new employer
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
A strong community‑driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close‑knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provide vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Requirements
* Immunisations: Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
Benefits
* Salary range: $38.81 - $43.16 p.h. (AO3)
* 4 weeks annual leave (full time) with 17.5% loading
* Locality allowance
* 12.75% employer contribution to superannuation
* Salary Sacrificing options may be available
Apply now and be part of something extraordinary Apply ONLINE:
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