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Service supervisor (field)

Toowoomba
RDO Equipment Co
Posted: 13 May
Offer description

PowerProgress. Partner with Producers. Grow Your Career at RDO Equipment.

At RDO Equipment, we're not just about machines, we're about people, progress, and purpose. Whether you're in the workshop, on the road, or in the office, your work helps power the industries that build and feed Australia. We're looking for a passionate and experienced Service Supervisor to join our dynamic John Deere team in Toowoomba.

Why RDO Equipment?
* Work with people who connect, collaborate, and make an impact together
* Real career pathways and leadership development
* Work with leading global brands like John Deere
* Work with equipment in a clean, safe, and well-equipped workshop
* We celebrate wins, support each other, and build careers that matter
What You'll Be Doing
* Coordinate and schedule Service Technicians' work assignments based on skills and knowledge
* Supervise and manage technician performance, training, and development
* Communicate with customers regarding quotes, job status, and scheduling
* Collaborate with other departments to ensure efficient service delivery and customer satisfaction
* Deliver expert service and support to our customers and partners
* Contribute to a culture of safety, innovation, and continuous improvement
What We're Looking For
* Previous supervisory or management experience (preferred)
* Strong customer service and communication skills (oral and written)
* Proficient computer skills and familiarity with dealership systems (e.g., CDK)
* Developed analytical and problem‐solving abilities
* Technical knowledge of John Deere / Vermeer products (preferred)
* Safety conscious, solutions focused, and ready to grow
* A proactive team player who takes ownership and drives results
Who is RDO?

RDO Equipment sells and supports John Deere Construction, Forestry, Agriculture and Turf products, as well as Vermeer Corporation's range of Construction and Environmental products. With a 60‐year Australian legacy, we employ more than 800 Australians across 28 dealership locations throughout Australia.

Ready to Make Your Mark?

Ready to build what matters? Grow your career with RDO Equipment.

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