Customer Experience Leader
The position oversees daily retail operations to ensure a welcoming store environment.
Key Responsibilities
* Lead and develop a team to achieve excellent customer service and sales results.
* Operate the store ensuring efficient day-to-day operations.
* Resolve customer enquiries with empathy, creating lasting impressions.
* Assist in onboarding new team members and provide them with tools for effective customer interaction.
Qualifications
* Proven experience in retail with knowledge of innovative practices.
* Excellent communication and problem-solving skills.
* A results-driven individual thriving in collaborative environments.
Additional Requirements
This role requires:
* Results-oriented mindset.
* Collaborative leadership skills.
* Effective time management.