Job Title
A vital role exists within the Accounts Receivable function, focusing on maximising collection efficiency and minimising overdue/doubtful debts while maintaining a compassionate approach to customers.
Key Responsibilities
* Contribute to documentation and management of departmental procedures.
* Maintain customer accounts on assigned ledgers for non-payments, delayed payments, and irregularities.
* Process debt collection of overdue invoices via phone and email.
* Manage AR mailbox and process credit card payments over phone.
* Prepare and distribute account reconciliations as required.
* Respond to customer queries promptly and courteously.
* Process customer credits/claims in Oracle JD Edwards according to company process.
* Maintain accurate records of customer information.
Qualifications and Experience
* Accounting certificate or diploma.
* Experience with JDE or SAP systems.
* Sound knowledge of Microsoft Suite.
* 1-2 years Collections/accounts receivable experience.
What We Offer
* A supportive finance team environment.
* Ongoing professional development opportunities.
* A competitive compensation package.