Aquatics manager - anglican church grammar school (kangaroo point)

Rackley Swimming, part of City Venue Management, seeks a highly motivated and experienced Aquatics Manager to lead and grow our thriving program at Anglican Church Grammar School (Churchie) in East Brisbane. This full-time role offers a unique opportunity to manage a vibrant program and world-class facility, working within a supportive and industry leading organisation.

About Rackley Swimming & City Venue Management

City Venue Management is a facility management company operating Aquatic Centres & Health Clubs from the Gold Coast through to the Sunshine Coast, as far West as Toowoomba and also in New South Wales. We currently operate 38 sites across Queensland and New South Wales, as we continue to grow and develop with each passing day. Our purpose is 'creating experiences that delight and engage'.

About the Role

The Aquatics Manager will oversee the daily operations of the swim school and facility, which also offers a coaching program for squad swimmers. This role involves managing program delivery, supervising the team, providing excellent customer service, and overseeing financial matters.

• Program Management: Oversee the delivery of high‐quality swim lessons for all age groups and skill levels, from babies to squad‐ready swimmers.
• Team Leadership & Management: Lead, motivate, and mentor a team of swim instructors to ensure consistency in teaching quality and a positive learning environment.
• Community Focus: Build and maintain strong relationships with the school, community, parents, and children, serving as a vital link between the school and aquatic programs.
• Customer Relations: Build and maintain strong relationships with students, parents, and the school community; provide exceptional customer service.
• Business Development: Actively seek opportunities to expand swim school offerings, promote swim teaching services, and secure facility rentals from schools in the local area.
• Financial Management: Manage the swim school's budget, track key performance indicators, and report financial results to management.
• Facility Management: Ensure the facility is maintained to the highest standards of cleanliness, safety, and operational efficiency, including overseeing maintenance and scheduling.
• Compliance: Adhere to all relevant policies and procedures, including child safety regulations.

About You

We seek a highly motivated and results‐oriented individual with:

• Passion for working with children in a fun and engaging environment.
• Proven experience in swim school management (ideally with experience working with diverse age groups).
• Excellent customer service and communication skills.
• Strong team leadership, management and interpersonal skills.
• Ability to manage multiple tasks effectively and meet deadlines.
• Commitment to delivering high‐quality customer service.
• A proactive and solution‐oriented approach to problem‐solving.

Essential Qualifications

• Swim Teaching Qualification (essential)
• Current First Aid, CPR, and Pool Lifeguard certifications (or willingness to obtain within a specified timeframe)
• Current Blue Card (Working with Children Check) or ability to obtain one prior to commencing employment.

Our Commitment to Safety

Child safety is paramount at CVM. We maintain a safe and comfortable learning environment, adhering strictly to all relevant policies and procedures. Our proactive and preventative approach includes regular and extensive training and development, informed by our core values and our partnership with Child Safeguard, the leading independent child protection experts in our industry.