The role of Business Systems Support Analyst is a vital component in maintaining and enhancing our digital environment.
Key responsibilities include analysing and documenting user requirements, providing expert support for enterprise applications, collaborating with development and solutions teams to assess and implement system improvements, assisting with system upgrades, testing, and maintenance activities.
* Analyse and document user needs and system issues.
* Provide support for business systems, including troubleshooting and resolution.
* Collaborate with technical teams to enhance the digital environment.
* Assist with system upgrades and maintenance.
The ideal candidate will have a strong understanding of software design principles, program code, and relational databases. Experience with TechnologyOne applications, Enterprise Architecture, Agile methodologies, Jira, Confluence, and ITIL frameworks are highly desirable.
Requirements
* Demonstrated ability to interpret user needs and translate them into system requirements.
* Strong knowledge of software design principles and database systems.
* Relevant IT degree or equivalent combination of education and experience.
* Experience with technology-based solutions.
* Familiarity with various software tools and technologies.
Benefits
* Competitive salary package.
* Generous superannuation scheme.
* Award-winning employee benefits.
* Opportunities for career growth and professional development.
This position offers an exciting opportunity to be part of a dynamic team, working on cutting-edge projects that make a real difference in the industry.