Your Team:
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 13 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.
RBS is the largest business unit of CommBank as well as being Australia's largest retail banking network. Within RBS the Customer, Digital & AI (CDAI) team is responsible for designing and delivering customer-led digital journeys and AI-enabled experiences at scale. You will be responsible for supporting two General Managers within the CDAI team, Crew Lead Customer Identity and Digital Security and Centre of Excellence Lead RBS Strategy.
Your responsibilities will be as follows but not limited to:
* Provide efficient, professional delivery of administrative, secretarial and business support
* Diary and inbox management – scheduling meetings, managing correspondence and ensuring an effective use of their time. Ensuring daily packs are prepared for manager to review prior to meetings
* Providing superior and executive level of support to the team – maintaining a professional approach at all times (both internally and externally) and a high level of confidentiality
* Budget management & support including reconciliation of monthly invoices and expenses for the team
* Coordinating internal/external meetings with clients/stakeholders – including liaising with EA's and arranging meeting room bookings
* Assisting with resource onboarding support for the team
* Arranging travel and itineraries
* Arranging events/functions/offsites/team building events (including catering where required)
* Participation in Leadership Team meetings – coordinating agendas/minute taking
* Help to drive the team coordination & ceremonies / events for the quarter
* Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.
We're interested in hearing from people who have:
* Previous experience supporting as a Executive Assistant
* Superior skills in Microsoft Office
* Superior verbal and written communication
* The ability to manage workflow, priorities, work well under pressure and be flexible
* High level of professionalism – face to face, over the phone and through correspondence
* Self-motivated individual, who displays a pro-active style, has exceptional attention to detail and an inherent desire to provide excellent customer service
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 07/02/2026