IT Support Intern Location: Melbourne, VIC ABOUT US At STUDY AND WORK, we specialise in connecting emerging talent with leading companies that are passionate about giving early-career candidates the opportunity to grow. Since 2007, we have successfully matched 6,000 interns, trainees, graduates, and professionals with more than 3,000 Australian and multinational companies. Our mission is to help candidates gain real industry experience while supporting organisations that are committed to developing future professionals. ABOUT THE HOST COMPANY As an IT Support Intern, you will be placed with one of our reputable host companies in Melbourne, working within their IT department under the supervision of experienced professionals. This internship provides the opportunity to develop practical technical skills while supporting daily IT operations in a professional environment. ABOUT THE POSITION During this internship, you may be involved in: • Providing first-level technical support to staff and users • Assisting with troubleshooting hardware and software issues • Supporting system setup, installation, and configuration • Assisting with network maintenance and basic security checks • Supporting user account setup and system access management • Maintaining IT documentation and support logs • Assisting with system updates and routine maintenance • Supporting internal IT projects and ad hoc technical tasks This role offers valuable exposure to real IT environments and business systems, helping you develop the skills required to build a professional IT career. WHY JOIN OUR PROGRAM • Gain practical IT experience in a professional workplace • Develop technical troubleshooting and support skills • Build your professional network within the Australian IT industry • Receive mentoring and guidance from experienced IT professionals • Improve your resume and professional profile with local experience • Opportunity to demonstrate your abilities and potentially transition into employment PROGRAM STRUCTURE This opportunity is part of the Study & Work Professional Internship Program. • Duration: 12 weeks • Schedule: Part-time (typically 2–3 days per week) • Type: Unpaid training-based internship • Location: Melbourne, VIC Program Fee: $2,200 upon successful placement The program includes: • Internship placement with a host company • Recruitment screening and candidate representation • Internship agreement and structured training plan • Internship insurance coverage • Ongoing mentoring and support during the placement • Performance monitoring and supervisor feedback • Certificate of completion • Reference letter upon successful completion • Job placement support after the internship WHO SHOULD APPLY • Students or recent graduates in Information Technology, Computer Science, or related fields • Candidates seeking local Australian work experience in IT support • Individuals motivated to learn and develop technical skills in a real workplace HOW TO APPLY If you are ready to gain hands-on experience and kickstart your IT career, please apply by sending: • Your updated resume • A short statement of interest