Administration Support Role
The Administration Support Officer will play a vital role in enabling our executive team and branches to deliver high-quality services.
* Managing assessment registration is crucial for seamless operations.
* Allocating casework efficiently ensures timely completion of tasks.
* Effective handling of receipts and returns promotes transparency and accountability.
* Facilitating file transit minimizes delays and optimizes productivity.
* Monitoring relevant databases and inboxes enables proactive decision-making.
* Data input and management are essential for maintaining accurate records.
* Corresponding with clients and internal staff fosters strong relationships and open communication.
* Managing assigned resources (equipment) ensures they are used effectively.
* Ensuring adherence to company policies, processes, and KPIs maintains a high level of performance.
* Maintaining awareness of relevant policy, process, and legislation is crucial for staying up-to-date.
This role requires a diverse range of skills, including:
* A high degree of integrity and confidentiality is essential for building trust.
* Exceptional organisational and time management skills ensure tasks are completed on time.
* Ability to work independently and meet objectives and targets is critical for success.
* High-level technical writing skills are necessary for producing clear and concise reports.
* A strong commitment to our values and ethical standards is vital for upholding the highest standards.
To be considered for this role, you must:
* Be an Australian Citizen.
* Hold a current NV1 Australian Government Security Clearance (minimum).
* Have excellent communication, negotiation, and relationship-building skills.
In addition, we require:
* An appropriate tertiary qualification.
* At least two years' experience in a related field.
* Effective communication and interpersonal skills.
* Proven ability in collaborating with colleagues and stakeholders.
* Competence in the Microsoft Office Suite of applications.