About the Role
We are seeking a skilled Customer Support Associate to join our team.
This is an exciting opportunity for someone with excellent customer service skills and experience in residential construction to make a real impact.
Key Responsibilities
* Act as the primary point of contact for customers, providing exceptional support and resolving any issues promptly.
* Manage customer relationships throughout the building process, ensuring a seamless experience from start to finish.
* Collaborate with internal stakeholders to facilitate communication and resolve any challenges that may arise.
About You
* A minimum of 2 years' experience in a similar role within the residential construction sector is preferred.
* You possess excellent communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively.
* Strong IT skills, including Microsoft Office Suite, with a willingness to learn new systems.
* Excellent English skills, both written and verbal, are essential for this role.