Receptionist | Lake Edge Resort
Do you love hospitality and creating memorable guest experiences? Join a warm, close-knit team where every guest is welcomed like family.
Lake Edge Resort is seeking a friendly, organised, and guest-focused Receptionist to be the welcoming face of our busy front office. This is a dynamic, hands-on role ideal for someone who thrives on variety, enjoys problem-solving, and takes pride in delivering outstanding service within a supportive team environment.
What You’ll Be Doing
* Welcoming guests with seamless check-ins and friendly departures
* Managing bookings, reservations, and daily front office operations
* Responding to guest enquiries and resolving issues with professionalism and care
* Processing payments accurately and efficiently
* Providing local recommendations and assisting with resort activities
* Supporting general reception duties to ensure smooth daily operations
* Assisting across departments when required (housekeeping, maintenance, etc.)
About You
* Experience in hospitality, reception, or customer service
* Excellent communication skills with strong attention to detail
* Highly organised and able to work independently
* Confident using Microsoft Office 365 (Outlook, Word, Excel)
* Canva experience is an advantage
* Knowledge of timeshare is beneficial
* Professional, reliable, and well-presented
* Flexible availability, including weekends and public holidays (rotating roster)
* A genuine team player who thrives in a small, collaborative environment
Why Join Lake Edge Resort?
* Be part of a friendly, supportive, close-knit team
* Work in a beautiful resort setting every day
* Enjoy a varied role with strong guest interaction and no two days the same
Details
* Level 3 – Front Office Grade 2, Hospitality Industry (General) Award 2020
* Above award wages
* Rotating roster across 7 days
Pay: $26.70 – $29.50 per hour
Experience:
* Microsoft Office: 2 years (Required)
Work Location: In person