Overview
Not every role needs to be fast paced or constantly changing.
This role is built around consistency, structure, and doing the basics well, every day.
We are working with our client that is seeking an Administration Officer to support a large membership network across Australia and New Zealand. The work is steady, process driven, and suited to someone who values routine, reliability, and a clear scope of responsibility.
Hours
Hours: Monday to Friday, 5 hours per day (negotiable start and finish times, office based, no hybrid work)
Responsibilities
* Handling inbound calls and member enquiries in a professional manner
* Maintaining accurate records across internal systems
* Managing correspondence and administrative documentation
* Redirecting enquiries and supporting internal coordination
* Working within established processes and systems
What matters in this role
* You are comfortable with routine and repetition
* You take pride in accuracy and attention to detail
* You are reliable and consistent in your work
* You communicate clearly and professionally
* You can work independently without constant supervision
Requirements
* Previous experience in an administrative role
* Strong phone manner and customer service skills
* Proficiency in Microsoft Office, including Word, Excel and Outlook
* Strong organisation and time management
* 5 days per week onsite attendance in Parramatta is required
* Fixed daily hours, this role does not offer remote or flexible work
* The work is process driven and requires consistency
* Applicants must be Australian citizens or Australian permanent residents
Additional Information
* This role may suit individuals re-entering the workforce or seeking consistent part time hours
* Experience supporting membership or community-based organisations is highly regarded
* A stable work history will be viewed favourably
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