Job Description
We are seeking a highly skilled and experienced Administration Officer to join our dynamic team. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our busy clinic.
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* Key Responsibilities:
* Provide administrative support to our clinical team, including answering phones, greeting patients, and maintaining the clinic's appearance.
* Assist with various administration tasks, such as data entry, billing, and reporting.
* Work closely with our team of administrators to complete tasks efficiently.
* Communicate effectively with internal and external stakeholders, including patients, clinicians, and other healthcare professionals.
* Maintain strict confidentiality and adhere to our organization's privacy policies.
* Be flexible and able to adapt to changing priorities and deadlines.
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Requirements and Qualifications
To be successful in this role, you will need:
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* Administrative experience: A minimum of 1 year of experience in an administration role, preferably in a healthcare setting.
* Excellent communication skills: The ability to communicate effectively with people from diverse backgrounds and at all levels.
* Organizational skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
* Technical skills: Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, and experience with medical software (e.g., Halaxy).
* Knowledge of mental health services: A basic understanding of mental health services and principles, including recovery models and bio-psycho-social approaches.
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About You
We are looking for a candidate who is:
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* Customer-focused: Someone who is passionate about delivering exceptional customer service and has a friendly and empathetic approach.
* Reliable: A team player who is reliable, trustworthy, and able to work independently when needed.
* Adaptable: Someone who is flexible and able to adapt to changing priorities and deadlines.
* Committed to learning: A candidate who is open to learning new software programs and technologies.
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Benefits: We offer a competitive salary package, including opportunities for professional development and growth within the organization.
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How to Apply: If you are motivated, organized, and enjoy working in a fast-paced environment, please submit your application with a cover letter and resume.