Information quality officer

An opportunity exists for a detail-oriented professional to join the Police Information Centre as an Information Quality Officer, where you will ensure the accuracy and compliance of information released to stakeholders. The role involves analysing data quality, delivering staff training, coaching and feedback, responding to enquiries, and supporting process improvements. It is ideal for someone with strong analytical skills, effective communication, and a commitment to high-quality information management.

Core Capability Requirements for This Role

• Analyse, assess and provide feedback to a team responsible for the provision of accurate and timely release of information to clients on the quality of their output.
• Ensure information entered and released is in accordance with legislation, policies, and procedures.
• Prepare correspondence, respond to client enquiries and provide advice as appropriate.
• Represent the unit as a subject matter expert and develop and maintain strong relationships with clients and stakeholders.
• Identify training opportunities and deliver training to improve individual and team outcomes across the Police Information Centre.
• Contribute to the development and implementation of processes and procedures leading to improved client services.

Role Requirements

• Applicants are advised that this role is exposed to material (written, visual and audio) of a graphic, confidential and sensitive nature.