Regional Case Manager Opportunity
We have an exciting opportunity for a skilled Regional Case Manager to join our team based in Moe. As a key member of our team, you will be responsible for managing claims proactively within delegated authority to achieve cost-effective outcomes and addressing return to work barriers on individual claims.
About the Role
* Manage a demanding portfolio of claims proactively to achieve effective outcomes.
* Maintain customer service standards by promptly resolving inquiries and addressing concerns.
* Maintain and improve technical knowledge in claims management to ensure best practices are applied.
* Stay updated with legislative changes and their practical application to ensure compliance.
About You
* Energetic and motivated individual with excellent time management and prioritization skills.
* Experience in a customer-centric environment with strong communication skills.
* Excellent verbal and written communication skills to effectively engage with customers and stakeholders.
* Superior customer service and communication skills to provide exceptional support.
Benefits
* Inclusive Culture: Join a supportive team focused on customer outcomes where you can thrive.
* Flexible Work-Life Balance: Enjoy flexible and remote work options with support for your work/life balance.
* Career Development: Access mentoring, development, and global mobility opportunities.
* Financial and Well-being Perks: Discounts on products, retail, tech, and travel, plus financial wellness initiatives.
About Our Culture
We value diversity and inclusion, welcoming people of all backgrounds. Our goal is to foster an environment where everyone belongs and can reach their full potential.
If you need support or adjustments during the recruitment process, please contact us for a confidential conversation.