Venue Manager Wanted for Area51!Area51 isn't just another venue, it's where imagination takes flight, laughter echoes through every corner, and unforgettable memories are made daily. We're searching for an energetic, dynamic Venue Manager, with a strong f&b background, who's ready to help us create out-of-this-world experiences for families and kids!YOUR MISSION (Should You Choose to Accept It)As the Area 51 Venue Manager, you are the gatekeeper to an enriching and dynamic environment. Your purpose is to ensure our diverse range of engaging venue is upheld, by overseeing crew training and managing the ongoing safety of our equipment in order to keep top-notch quality. By fostering a culture of continuous improvement, you contribute to the growth and development of our centre, crew and the children we serve. Your meticulous planning ensures a seamless blend of education and entertainment, creating an atmosphere where children thrive, learn, and create lasting memories in a safe and stimulating setting. Strong food and beverage knowledge is crucial to the success of this role.Your impact will include:Driving growth and boosting EBITDALeading, training, and inspiring our stellar crewCreating magical party experiences that families rave aboutManaging operations like rostering, stock, and budgetsBeing a culture champion who embodies our core valuesEnsuring top-notch safety and service standardsA SNAPSHOT OF WHAT YOU'LL BE DOINGLeadership & Operations:Roster and coordinate departments like a proOpen and close the venue with military precisionTrain, motivate, and coach your crew to greatnessConduct one-on-ones with our command crew (supervisors)Manage maintenance schedules and equipment standardsGuest Experience:Handle customer feedback and resolve issues with finesseMaintain exceptional service standardsCreate celebration experiences that become cherished memoriesFinancial Mastery:Manage COGS and stock like a bossReconcile daily takings and work within budgetsMonitor profit margins and drive financial performanceSafety First:Oversee all health and safety protocolsManage accident reporting and analysisEnsure compliance with policies and proceduresWHAT MAKES YOU PERFECT FOR THIS ROLEYou're a natural leader who thrives in fast-paced, family-friendly environments. You have:Strong food and beverage knowledgeExceptional customer service skills and professionalismThe ability to juggle multiple priorities with a smileFinancial savvy and budget management experienceA passion for creating joyful experiencesEnergy, enthusiasm, and flexibility in spadesTeam player mentality with a can-do attitudeHOW WE'LL MEASURE YOUR SUCCESSEBITDA growth percentageCustomer satisfaction (GX scores)COGS percentage managementGross profit marginsStaff retention ratesTeam goal achievement