Join to apply for the Business Performance Analyst role at Auto & General Australia1 week ago Be among the first 25 applicantsJoin to apply for the Business Performance Analyst role at Auto & General AustraliaGet AI-powered advice on this job and more exclusive features.About the RoleThe purpose of this role is to drive Motor Claims business performance through continuous improvement, data management, reporting, and decision support for key stakeholders. Working collaboratively within a team of specialists this role is responsible for identifying information needs and ensuring appropriate analysis and reporting are undertaken to drive improved controls and performanceBrief DescriptionAbout the RoleThe purpose of this role is to drive Motor Claims business performance through continuous improvement, data management, reporting, and decision support for key stakeholders. Working collaboratively within a team of specialists this role is responsible for identifying information needs and ensuring appropriate analysis and reporting are undertaken to drive improved controls and performanceLeadership and direction of Business Performance Analyst to deliver outcomes.A high degree of commercial acumen and being able to articulate and communicate operational performance using indicators and insights is key.Focus on People, Processes, Data, and Systems to drive, design, and deliver:-Productivity improvementsOperational efficiency and effectivenessTight controls and control systemsReporting, analytics, and insightsPosition AccountabilitiesLead self and Business Performance Analyst to manage an analytics and reporting function responsible for providing business intelligence, analysis and reporting to support informed decision making for key stakeholders, with clearly articulated, actionable insights which are timebound and measurable.Drive daily, weekly and monthly data driven operating rhythmCollaborative with the Business Performance community of practice across the virtual team, including development and application of architecture, patterns and standards relating to data, analytics, and commercial insightsIdentify, design, build, and deliver continuous improvement opportunities to drive efficiencies and productivity, focused on controls across the motor claims lifecycle, (Lodgement, pathing, Fulfilment, Assessment, Supply, Commercial, Fraud & Analytics, Recoveries and Settlements) and data driven solutions.Management of key stakeholders - Business Operations Leaders and other stakeholdersCollaborate with Leaders and Finance to prepare forecasts and the annual business planBuild and maintain strong and strategic relationships working cross functionally to ensure optimal business outcomesIdentify risk and opportunities based on market conditions and customer needsEssentialKnowledge and Experience:5 or more years of experience in a business performance / analytics role translating business strategy and objectives, business information and data into actionable insights that achieve higher levels of business performance credible interpretation of qualitative and quantitative dataProven experience leading continuous improvementSystems: Advance Excel (Power query, complex formulas, nesting, macros)Credible interpretation of qualitative and quantitative dataStrong influential and communication skills.Previous experience leading a team of specialistsDESIRABLEFinancial services, general insurance, and claims management preferred.Business degree or post graduate qualification in Information Management, Business, Finance, Statistics or Mathematical qualification.Systems: Intermediate Power BI, Intermediate SQLOur PerksLocation – This role will be based at our North Lakes Office. The site has secure free parking and access to transportExtra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per yearPaid parental leave - We support our new parents with paid parental leave and other benefitsWorkplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.Development opportunities - We’re championing your development with internal programs and access to a wide range of online coursesEmployee discounts - You’ll receive discounts on Budget Direct insurance productsReward and recognition - We reward high performance with employee recognition, reward and incentive schemes.Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothersGet social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sitesAbout UsAt Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet products as well as Roadside Assistance.Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development and SalesIndustriesInsuranceReferrals increase your chances of interviewing at Auto & General Australia by 2xSign in to set job alerts for “Business Performance Analyst” roles.Brisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 22 hours agoBrisbane, Queensland, Australia 3 weeks agoBusiness Analyst Performance & InnovationBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoSt Lucia, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 5 hours agoBrisbane, Queensland, Australia 1 day agoBrisbane City, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 4 weeks agoBrisbane, Queensland, Australia 1 month agoBrisbane City, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 2 months agoBrisbane, Queensland, Australia 11 hours agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 5 days agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 months agoBusiness Analyst - Enterprise Content ManagementBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 5 days agoCommercial Analyst – Drive Sustainability & Property SuccessBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 11 hours agoWe’re unlocking community knowledge in a new way. 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