Market leading hourly rate | Weekly pay | Opportunity for penalty rates
- Join the global leader in seamless payment solutions
- Preston location | amazing offices with games areas and free onsite parking
**Your new company**
We're thrilled to continue our partnership with this industry-leading global company in the FinTech space. They are the global leader in seamless payment solutions and finance technology.
The open-plan offices boast a ping pong table, gaming room, coffee machine (get your barista skills up to scratch), and plenty of space to take a break including an outdoor courtyard. There is on-site parking if you drive, bike storage if you cycle, and nearby buses if you're on public transport
**Your new role**:
We are looking for
**experienced and knowledgeable level 2 technicians to assess issues and provide solutions for problems that cannot be handled by tier 1.** Following a great 8-week induction and training, you will assist with troubleshooting for a specific software for their most valued clients.
You will need to be able to work a rotating roster as it is between the hours of 6 am - 6 pm. You will also be able to work from home at least 1 day a week post-training.
**What's in it for you?**
- Industry-leading pay rates $35-38 + Penalities, weekly pay, and easy online time sheeting systems
- Long-term positions, with potential for permanent
- Room for personal and career growth within the company
- Great office environment - see above I hope you like table tennis
- Free onsite parking and bike storage facilities
- Well known and reputable company in the FinTech space
- Great cafes and close to Northland Shopping Centre
**About YOU and key requirements**:
You're technical with the ability to troubleshoot at an advanced level across multiple platforms and systems:
- **Minimum of 2 years** in a technical support role
- Solid** communication skills** both written and verbal
- Intermediate Excel skills (data analysis, pivot tables, report generation)
- Experience working with an IT Service Management tool (such as ServiceNow or BMC Remedy)
- **ITIL v3 Foundation** experience.
We are looking to conduct interviews ASAP. If the above resonates with you, please APPLY NOW, or for further information, please contact Monica 0474 840 677 during business hours.