At Telstra, we're passionate about delivering an exceptional customer experience through outstanding service and solutions.
We're looking for a talented Retail Sales Consultant to join our team on a part-time basis. As a key member of our retail store team, you will play a critical role in providing an exceptional customer journey and empowering customers to transform their telecommunications experience.
About the Role
* You will be responsible for delivering excellent customer service and support to our customers, providing them with tailored solutions to meet their needs.
* Through your collaborative approach, you will empower customers to make informed decisions about their telecommunications services.
* You will work closely with the rest of the team to achieve sales targets and KPIs, driving business growth and success.
* As a key ambassador for our brand, you will embody our values and ensure that every customer interaction is positive and memorable.
Your Key Responsibilities
* Deliver exceptional customer service and support to our customers.
* Provide tailored solutions to meet customer needs and exceed sales targets.
* Work collaboratively with the team to drive business growth and success.
* Embody our values and provide a positive and memorable customer experience.
About You
* You are passionate about delivering an exceptional customer experience and have a proven track record of success in a customer-facing role.
* You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
* You are a driven and results-oriented individual, with a focus on achieving sales targets and exceeding KPIs.
* You are committed to ongoing learning and professional development, with a desire to grow and develop your skills and knowledge within the role.
What We Offer
* A competitive salary and benefits package.
* Ongoing training and development opportunities to help you grow and succeed in your career.
* The chance to work with a talented and dedicated team who share your passion for delivering an exceptional customer experience.
* A dynamic and fast-paced work environment that challenges and rewards you.