About The Opportunity
As a Service Integration Lead, you'll be at the forefront of delivering high-quality, person‐centred services in your local community through the Carer Gateway program. You'll lead multidisciplinary teams, build strong community partnerships, and embed community development strategies that reflect the unique needs of your region.
You'll work closely with Counsellors, Coaches, Peer Support Facilitators, and Carer Hub Navigators to ensure services are inclusive, trauma‐informed, and culturally safe.
A core focus of this role is to lead and embed community development strategies that strengthen local capacity, build collaborative partnerships, and ensure Wellways services are responsive, inclusive, and connected to the community's unique needs. This role requires strong leadership, communication and problem‐solving skills, as well as a deep understanding of the local community and relational model of care.
This role offers a hybrid arrangement of 1 day WFH and 4 days in the office.
To be Successful in this Role
* Tertiary Qualifications in a social science or related discipline or equivalent experience
* Demonstrated experience working within the specified local community in at least one of the Caring, Mental Health, Community, Disability or Health Sciences Sectors
* A minimum of 2 years' leadership experience
* Availability to participate in 'out of hours' activities as required
* Understanding and experience of delivering services to families and carers, mental health issues, rehabilitation practices, disability services and the impact of mental health issues and disability on service users, their families, carers and the community
* Right to work within Australia
* Current valid Driver's Licence and the ability to undertake some travel
* NDIS Worker Orientation Module Certificate (free online course)
* Satisfactory National Police Records Check
* NDIS Worker Screening Check
* Working with Children's Check (Employee/Paid)
What We Offer
* Purpose‐Driven Culture: Immerse yourself in a culture where passion meets purpose.
* Equitable and Inclusive Work Environment: We take pride in fostering a workplace that is diverse, equitable and socially inclusive.
* Salary Packaging: Allocate up to $15,899 of your salary for specific expenses before taxes.
* Meal and Entertainment Allowance: Up to $2,650 per annum through salary packaging.
* Employee Assistance Program: Access to a supportive resource designed to help you navigate life's ups and downs.
Job Description Summary
The Integrated Service Lead plays a pivotal role in fostering seamless collaboration and coordination of services for Carers. This position is responsible for leading and driving the integration of various programs and services, ensuring a holistic and person‐centred approach.
With oversight and support from the Service Manager, this position will lead a multidisciplinary team, including Counsellors, Coaches, In‐Person Peer Support Facilitators, Carer Hub Navigators and, where applicable, the Mobile Carer Services Navigator team.
A core focus of this role is to lead and embed community development strategies that strengthen local capacity, build collaborative partnerships, and ensure Wellways services are responsive, inclusive and connected to the community's unique needs.
Applications Close
14/06/2026
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