This range is provided by Hyre.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range:A$130,000.00 / yr - A$135,000.00 / yrPosition: IT Manager (Microsoft Environment) - Award-Winning SaaS Product Business - $130K+ Super + Bonus + Hybrid (3 days in the Sydney office)One of our favourite partner clients, a leading SaaS product company with a well-known multi-award-winning culture, is looking for a driven IT Support Team Lead to guide a small team and ensure smooth operations for over 500+ internal users.This is an opportunity to manage a small team and make a real impact within a supportive and dynamic environment where you would be working alongside software, data and cloud engineers plus sales, business support and operations.The RoleAs the IT Manager & Team Lead, you'll oversee a dedicated IT Support Team in a Microsoft environment, ensuring that all technical issues are resolved efficiently.
Your role will involve supporting users with Windows 11, managing Ops systems and network support, and assisting with infrastructure maintenance.Leadership SkillsYou will be a "Subservient Leader"You will have hired, on-boarded and upskilled a teamYou will be comfortable having regular one-to-one's, establishing areas of training / career growthYou will be hands-on with the tools and be able to lead projects from the frontYou will be approachable, collaborative and supportiveTechnical SkillsStrong understanding of IT systems, networks, and common software applicationsProficiency in supporting Windows 11 in complex dev / cloud environmentsKnowledge of Microsoft Servers (2016-2022) and Active DirectoryExperience with Microsoft Intune and Office 365 administrationExperience with Microsoft Entra and creating IDM policyExperience managing service level agreements (SLA's)Good experience in a system / helpdesk support roleIf you're passionate about IT and have a knack for leading people by example, this could be the next step in your career.Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustries: Legal Services
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