Job Opportunity
We are seeking an experienced Field Service Representative to support our clients in providing mission planning capabilities across various aviation platforms.
In this role, you will be responsible for applying your specialist expertise to provide trusted operational and technical support, ensuring the safe and effective use of advanced mission planning tools.
You will engage with stakeholders at all levels to deliver clear advice, practical recommendations, and leadership across key mission planning activities.
This role offers the chance to provide high-value advisory and consultancy support on highly specialised mission planning software, hardware, and operating practices.
Key Responsibilities:
* Ensure supported mission planning systems and electronic flight bag hardware and software is available for use by the clients in accordance with IC3SPO direction.
* Provide mission planning systems and electronic flight bag support to headquarters fleet air arm and associated units.
* Provide mission planning systems and electronic flight bag technical support, advice, and guidance to support the contract.
* Action all support requests made directly to the FSR within 24 hours, where actioned means that action has commenced to resolve their query, issue; or other support needs.
* Assist in the acquisition, preparation, packaging, and distribution of AIRAC / mission related data to all supported mission planning systems / electronic flight bags.
* Distribute geospatial requests and updates in a timely manner to meet the client's needs.
* Provide unit level support and guidance for mission planning systems and electronic flight bag related hardware and software tools.
* Maintain administrative responsibilities in accordance with KBR policy, including but not limited to Workday goals and milestones.
Qualifications, Skills, and Experience:
* Demonstrated knowledge of military aviation operations and procedures.
* Demonstrated knowledge of aviation operations relevant to the supported region.
* Demonstrated high-level knowledge of ADF aviation mission planning systems (joint mission planning systems) and electronic flight bag tools and applicable software elements.
* Advanced office computing application knowledge in MS Office, Windows, and XML.
* Knowledge of ADF command and support systems.
* Minimum AGSVA NV1 clearance.
What We Offer:
* A workplace culture certified as a Great Place To Work.
* Flexible working conditions.
* Competitive salary (including annual reviews).
* Paid parental leave.
* Paid reservist leave.
* Income protection.
* Corporate rewards.
* Salary packaging/novated leasing.
* Discounted employee stock purchase plans.
* Flu shots, skin checks, and private health insurance discounts.
* Career development: online learning, mentorship, and career pathways.
About Us:
We acknowledge the traditional custodians of country throughout Australia and their continuing connections to land, sea, community, and culture.
We pay our respects to elders past and present.
We value diversity and inclusion and encourage applications from people of all backgrounds.
We offer a supportive work environment, competitive salaries, and excellent benefits.
If you're passionate about mission planning and have the necessary skills and experience, we'd love to hear from you!
Please submit your application, including your resume and a cover letter, to us today.
We look forward to hearing from you!