With experienced and supportive leadership integrated into a committed and professional team, Trinity Auto Group now have available a career opportunity for a Customer Service Advisor.
As part of the Tony White Group, Trinity Auto Group are the largest automotive dealer group in tropical Cairns – North Queensland, with the strong appeal of thirteen desirable new car brands.
ABOUT THE ROLE:
We require a passionate and dedicated professional who can add value and support to our service team.
The successful candidate will be mature minded and have the ability to work autonomously, while also being part of our great work environment.
They will have previous experience dealing with the public, customer relations and a desire to take on new tasks and systems with enthusiasm.
Previous experience in administration is required; additionally motor dealership experience would be highly regarded however not crucial.
Experienced Motor Dealer Service Advisors are also encouraged to apply.
Professional presentation, a professional attitude and great communication skills are essential.
A willingness to work hard and develop as an integral team member is absolutely vital.
The successful applicant will be a customer service professional and a good time manager. Persons with service co-ordination experience in similar trade industries are encouraged to apply.
SKILLS & EXPERIENCE:
* Administration experience mandatory
* IT and computer literacy essential
* Ability to communicate efficiently and accurately both verbally and through written form
* Ability to understand & meet KPI's
* Fast & Accurate data entry skills
* Knowledge of motor vehicles and mechanics would be an advantage
* Ability to exceed manufacturer expectations and standards
* Cash handling experience
* Team player who enjoys working in a large team environment
* Sales, negotiating and conflict resolution skills will be highly regarded
* Ideal candidate will be outgoing & personable as customer interactions are a high priority.
* Current valid driver's license required.
BENEFITS:
* Generous salary to the right person
* Monday - Friday 8am-4pm
* Significant opportunities for advancement
* A permanent full-time position with the financial security of a substantial, well-established company
* A collaborative team environment that values excellence and is committed to customer care
* A friendly-family environment where lasting relationships are valued
If you have a positive attitude and a passion to work with the best in the industry, please apply - in strict confidence - with a covering letter and resume via this Seek ad.
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PLEASE NOTE:
* We conduct reference checking, pre-employment medicals & AFP Criminal record checks.
* Only short-listed applicants will be contacted.
* Applicants who do not have the required skills and/or experience will not be considered.
* Applicants must be physically in Australia and must be an Australian or New Zealand citizen, or hold a permanent residency visa.
* We are an equal opportunity employer, supporting gender equality, and workplace diversity.
For additional information about us, please go to: