Lead Reporting and Analysis Team Member
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We are seeking a skilled professional to lead our reporting and analysis team in delivering high-quality data-driven insights. This role requires strong leadership, analytical, and communication skills to drive business outcomes.
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About the Role
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* Team Leadership: Manage and guide a team of reporting and analytics professionals to ensure successful execution of responsibilities.
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* Reporting: Oversee the creation and maintenance of regular reports, dashboards, and ad-hoc analyses to meet stakeholders' requirements.
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* Analytics: Deploy advanced analytical methods and tools to enable critical insights from complaint data.
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* Data Strategy: Define and implement reporting and data analytics strategies to align with business unit goals.
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* Process Improvement: Lead efforts to optimize reporting processes and tools to drive improvements for faster and more accurate reporting.
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* Stakeholder Collaboration: Act as the main point of contact between business leaders, data teams, and stakeholders to translate business requirements into reporting solutions.
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* Quality Assurance: Monitor and maintain the accuracy and integrity of all reports and analyses to ensure data consistency.
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What You'll Bring
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* Thought Leadership: Provide design decisions around technical solutions and advanced analytics.
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* Analytical Skills: Assess information, draw conclusions/insights, and make recommendations.
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* Communication Skills: Excellent communication, facilitation, interpersonal skills, and influencing ability.
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* Leadership Skills: Strong leadership, communication, and interpersonal skills to engage with and influence senior stakeholders.
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* Flexibility: A flexible, reflective, and adaptable working style to work in ambiguous, fast-paced environments.
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* Teamwork: A team-oriented mindset to foster an inclusive, collaborative work environment.
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* Attention to Detail: High attention to detail with a focus on data accuracy and consistency.
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Benefits
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Our organisation offers a range of benefits, including access to health and wellbeing services, discounts on selected products and services, and a diverse and inclusive workplace culture.
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