Automotive Service Advisor Job Description
* Greet customers, understand their vehicle needs, and provide recommendations.
* Prepare service quotes, work orders, and obtain customer approval.
* Coordinate with the workshop team to ensure timely completion of all service work.
* Effectively communicate with customers throughout the service process.
* Process payments and provide exceptional customer service.
This role involves working in a dynamic environment, providing outstanding customer service, and managing vehicle servicing needs. Key responsibilities include interacting with customers, handling service quotes and approvals, and coordinating with the workshop team. The ideal candidate will possess excellent communication skills, be able to handle multiple tasks, and have experience with automotive service management software.