Assistant Store Manager Job
We are seeking an experienced and results-driven Assistant Store Manager to lead our retail sales team in delivering exceptional customer service and driving sales performance. The ideal candidate will possess a strong retail background, commercial acumen, and a passion for customer service.
About the Role
This dynamic retail leadership position involves partnering with the Store Manager to drive sales performance, fostering a customer-centric culture, and uplifting team capability. Key responsibilities include:
* Driving sales performance and achieving targets through effective selling of merchandise
* Coaching and guiding the retail sales team to achieve targets and create a unique shopping experience
* Supporting day-to-day store operations, including rostering, financial performance, and administrative tasks
* Developing and implementing strategies to maximize both sales and customer service targets
The successful candidate will be able to balance customer care, team development, and administrative tasks, with a genuine interest in home-styling, furniture, or creating welcoming living spaces being a plus.
Requirements
To be successful in this role, you will need:
* 2-3+ years' experience in retail sales with a proven track record of achieving targets
* Strong commercial acumen and a results-driven mindset
* Able to coach, guide, and motivate teams to deliver exceptional customer service
* Resourceful with a can-do attitude and ability to solve problems and provide solutions
Benefits
We offer a range of benefits, including:
* Amazing team member discounts on our fabulous products
* Holistic Wellbeing programs to support you to be your best self
* Fun, Supportive and collaborative team environment
We are committed to supporting our most important asset – you!
About Us
We are a leading retailer specializing in stylish modern living solutions. Our mission is to help customers create a home they truly love living in.
Key Responsibilities
• Partner with Store Manager to drive sales performance and achieve targets
• Work with customers to make their vision for their home a reality
• Coach and guide the retail sales team to achieve targets and create a unique shopping experience
• Support with day-to-day store operations, including rostering, financial performance, and administrative tasks
• Develop and implement strategies to maximize both sales and customer service targets
Requirements
• 2-3+ years' experience in retail sales with a proven track record of achieving targets
• Strong commercial acumen and a results-driven mindset
• Able to coach, guide, and motivate teams to deliver exceptional customer service
• Resourceful with a can-do attitude and ability to solve problems and provide solutions
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