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Store team member - customer service representative

Sunshine Coast
beBee Careers
Customer Services agent
Posted: 25 June
Offer description

Job Title: Store Team Member - Retail Associate

Salary Information:
This is a customer-facing role, and our retail associates are rewarded based on their performance and dedication to providing excellent customer service.

About the Role:
We are seeking friendly and approachable individuals to join our team as store team members. Our ideal candidate will be able to work in a fast-paced environment, multitask, and maintain a high level of productivity while ensuring a positive shopping experience for customers.

Key Responsibilities:
* Greet and assist customers, answering any questions they may have about products or services.
* Maintain a clean and organized store environment, including restocking shelves and disposing of waste.
* Pick online orders accurately and efficiently to ensure timely delivery to customers.
* Foster a positive and inclusive store culture by being respectful, empathetic, and kind to colleagues and customers alike.

Requirements:
* A genuine interest in food and shopping is essential for this role.
* You must enjoy communicating and interacting with others, as well as working independently and as part of a team.
* Flexibility and adaptability are key, as you will be required to work varied shifts, including evenings and weekends.
* Treat everyone with respect, care, and kindness daily, upholding the highest standards of customer service and teamwork.

Benefits:
* Enjoy exclusive discounts across Woolworths Group brands like Big W, Petstock & HealthyLife.
* Be part of a workplace that celebrates purpose-driven work and values diversity, equity, inclusion, and belonging.
* Access support resources, including 24/7 access to the Sonder App for well-being and flexible leave policies to prioritize what matters to you.

Career Growth:
As a member of our team, you will have opportunities to develop your skills and knowledge, grow professionally, and contribute to the success of our business. We foster innovation, support your growth, and encourage meaningful contributions. Everyone belongs at Woolworths Group.

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