**Job description**:
**APS6 Case Manager**
- ** 12-month contract**:
- **Deakin Location**:
- ** $60ph + Super**
**About the Team**
**About the Role**
The APS6 Case Management is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies, and precedents.
The position is a team leadership position within the Agency and will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.
The position is required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the Agency's objectives.
**Responsibilities of the role include but are not limited to**:
- Undertaking case management of complex matters and analysing to develop options for early resolution
- Obtaining necessary information and advice to effectively resolve team matters
- Attending Case Conferences, Conciliation's and Hearings conducted by the Team
- Preparing documents detailing resolution options and outcomes at Case Management meetings
- Assessing and responding to priorities and risks, including risk to the participant, and the Agency
- Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process
- (NOTE: the key responsibilities of the role are based on current priorities and may change over time)
**How to apply