The OpportunityMy client is currently seeking experienced Inbound Customer Service Representatives to join their team on Swan St Richmond due to experiencing growth during peak times.Intake commencement date: Monday, 20th of OctoberHours: 20-25 hours per week only, rotating roster 2pm till 9pm, Monday to FridayAbout your new roleTraining period: Fulltime hours required for training - Monday to Friday 9am till 5pm, 6 weeks of training based onsite at Richmond officeAfter training hours have been completed: Hours after 6 weeks of training will be a rotating roster 2pm till 9pm, Monday to Friday.
Each person working 20-25 hours per week onlyOnce training has finalised, this position will be working from home, with 1 compulsory day from Richmond per weekRotating roster hours: 2pm till 9pm, Monday to Friday, 20-25 hours per week onlyThis position would require strictly 'no leave' until January 2026National Public Holidays will be standard days offGreat company culturePolice check and Drug & Alcohol testing requiredWorking with a close knit team that supports each other and celebrates team winsYou will be responsible forHigh volume calls - Inbound Call Centre - Assisting customers via the phone to meet their needsProviding excellent customer service at all timesContributing to the success of our business through making recommendations for improvement and taking ownership of your own resultsMeeting the high standards expected within our culture and customer expectations such as call handling times and call qualityExperience with Salesforce highly regardedBenefitsWork with an iconic Australian brandPart time ongoing opportunity Flexibility to work-from-home after training$37.86 per hour plus 12% of paid superannuationTemp ongoing opportunityPlease apply directly by clicking apply now and submitting your resume in word formatAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.