The Organisational Change Manager (OCM) / Training Manager (TM) is a multiple responsibility role due to the varying needs of the project, with both sides of the role strongly leveraging a Human Centred Design Approach.
As the OCM, you will drive the execution of change management across a client focused team. The OCM is responsible for business change management across projects and works with Government customers and stakeholders to ensure that the changed technology, business processes and systems are deployed effectively and successfully transitioned. The OCM facilitates stakeholder collaboration while working across hybrid delivery models (Agile and Waterfall).
As the TM, you work with stakeholders to co-define and co-design suitable means to ensure capability transition from industry that is able to provide a fundamental outcome of a sustainable and proficient workforce. The TM applies the Human Centered Design approach, user and trainer perspectives; sourced from engagements to conduct development needs analyses and assessments to develop and implement specified training to meet assessed needs.
**Key responsibilities will include**:
- Work with the PM and transition team to deliver robust and strategically aligned change plans and actions to support the implementation of a modernisation program
- Engage and communicate across the business with stakeholder engagement and management skills
- Deliver objectives within a fast paced and high dynamic environment
- Train new starters and support leaders in maintaining the teams' skills
- Maintain process documentation & periodic process guide reviews
- Ensure corporate standards, brand management and values are upheld and incorporated in all learning and development activities
**To be considered for this position essential requirements include**:
- Certificate IV in Training and Assessment
- 3+ years Change Management experience with background in IT service management of transformational programs
- Clear understanding of a Design Centred Approach to change management and training.
- Demonstrable coaching and training skills
- Demonstrated experience in design, development, and implementation of change activities with capability of working across both strategic and operational levels
- Demonstrated experience working in an agile environment
We are actively interviewing for this position. APPLY today to secure your next role. Got questions? Contact Lauren on 02 9236 4500 or 0432 778 829.