Job Title: Pollination Expertise Manager
At our organization, we envision a future where technology drives impactful change. Our mission is to safeguard the global food supply through precision pollination.
Our team has developed an innovative platform leveraging low-cost IoT sensors and artificial intelligence to collect and analyze data on bee behavior and pollination patterns.
This data enables farmers and food producers to optimize crop yields, improve crop quality, and enhance ecosystem health.
About the Role:
We are seeking a seasoned Pollination Expertise Manager to join our team in the Mooloolah Valley QLD area of Australia.
In this role, you will be instrumental in building and maintaining strong relationships with growers, introducing them to our cutting-edge pollination services and award-winning Pollination Insight Platform.
You will oversee customer onboarding, logistics, renewals, and account expansion, focusing on macadamia and avocado crops.
The position requires approximately 20% travel.
* Hold at least a Bachelor's degree
* Proven experience (5+ years) in Customer Success within the AgTech industry
* Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences
* Excellent interpersonal skills with a customer-focused approach, capable of building rapport and trust
* Problem-solving and decision-making skills, effectively handling customer issues and escalations
* Self-motivated, proactive, and able to work independently and in a team within a fast-paced, dynamic environment
Key Requirements:
To succeed in this role, you must have:
Exceptional Communication Skills, enabling you to convey complex information to diverse stakeholders
Deep Knowledge of AgTech, including current trends and emerging technologies
Proven Problem-Solving Abilities, allowing you to navigate complex challenges and deliver effective solutions
A Strong Focus on Customer Success, driving long-term growth and satisfaction for our customers
Experience Working in a Dynamic Environment, adapting to changing circumstances and priorities
Benefits:
As a member of our team, you can expect:
Competitive Compensation and benefits package
Ongoing Professional Development opportunities to enhance your skills and expertise
A Collaborative and Inclusive Work Environment fostering creativity, innovation, and teamwork
The Chance to Contribute to a Visionary Organization shaping the future of pollination and agriculture
A Global Network of Professionals connecting and sharing knowledge across industries and geographies
Join Our Team:
If you share our passion for pollination and innovation, we invite you to explore this exciting opportunity.
Apply now to become part of our dynamic team and help shape the future of agriculture.