Join a Team Where Your Work Truly Matters
headspace is Australia's leading youth mental health organisation, dedicated to supporting young people aged ***** as they navigate life's challenges. At headspace Capalaba, we're more than just a service; we're a safe, welcoming space where young people feel heard, understood, and supported without judgement.
We believe that early intervention can change the trajectory of a young person's life. That's why we offer a holistic range of supports across mental health, physical and sexual health, alcohol and other drugs, and vocational assistance. Every young person who walks through our doors is met with compassion, respect, and a team committed to helping them thrive.
Our centre is vibrant, inclusive, and deeply connected to the Redlands community. We work hard to create an environment where young people feel empowered to express themselves, explore their identity, and build the skills and confidence they need for a healthy, hopeful future. As part of the national headspace network, we bring together passionate clinicians, allied health professionals, youth workers, and peer workers who all share one goal:
to walk alongside young people with care, curiosity, and kindness
.
Why Join WMQ's headspace Team?
Purpose-led practice
– Be part of a not-for-profit organisation that puts people, not profits, at the heart of care
Flexible roles
– Work from home options
Attractive Remuneration plus packaging benefits
– Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions
Work-life balance
– Enjoy flexible hours that work around your life, we promote a culture that values personal time and well-being
Free and Secure Car Parking
– No more paid parking Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work
Team Culture
– Be part of a collaborative, multidisciplinary team across diverse clinical settings that values your skills and wellbeing
Perks and Benefits
– We love our employee benefits, and you'll love them too Get discounts on private health insurance, gym memberships and travel and so much more
Recognition Programs
– If you thrive in an environment where we value recognition and rewarding employees on achievements, we take are acknowledged
Your Role as the Clinical Centre Manager
The Clinical Centre Manager holds the key leadership position within the headspace Fraser Coast team, providing oversight to coordination and delivery of clinical services, and is responsible for the overall quality development and delivery of WMQ headspace services in Hervey Bay and Maryborough.
As our Clinical Centre Manager, you'll guide and support staff and Private Practitioners, oversee high-quality clinical care, and ensure smooth operational delivery. Partnering with the Senior Clinical Advisor and backed by the Manager – Child and Youth Mental Health Services, you'll drive service excellence and keep our centres on track with all compliance and contractual requirements.
Oversee day-to-day operations of the headspace Fraser Coast centres, acting as the key liaison between WMQ, the Consortium, PHN and hNO, and ensuring compliance with the headspace trademark license and all contractual requirements.
Drive continuous improvement of headspace services, strengthening clinical governance, updating practice processes, and leading new projects, partnerships and initiatives.
Maintain clinical competency by providing direct client care, including a small caseload.
Partner with the Clinical Educator to provide clinical leadership, consultation and supervision to staff, Allied Health Professionals and students, ensuring high-quality mental health care.
Partner with the Community Development Officer to promote the centre's vision, build strong stakeholder relationships and represent the service across the community.
Ensure accurate data collection, reporting, quality improvement and management of feedback, escalating issues when required.
Ensure regular team and clinical review meetings occur and documentation is completed to required standards.
Manage resources and rosters effectively to support timely service delivery, and contribute to planning, budgeting and reporting.
Model collaborative working relationships and contribute to WMQ MHS strategic direction through active participation in leadership activities.
What We're Looking For
Approved Tertiary Qualification in Allied Health discipline including Social Work, Psychology, and Occupational Therapy with demonstrated management experience
Demonstrated experience working in a leadership role in mental health services
Advanced level of clinical skills and demonstrated experience in a range of mental health service settings inclusive of Youth Mental Health
Demonstrated experience in complex clinical triage, assessment and allocation of referrals
Experience in service development and maintaining continuous quality improvement
Proven ability in the leadership of multidisciplinary teams, including the provision of clinical supervision and the facilitation of clinical review and performance management processes
Highly developed verbal and written communication skills
Advanced computer skills including word processing, spreadsheets, electronic recording systems and data management tools
Ability to think laterally to identify opportunities for improvement in order to streamline and manage business and customer needs
Advanced interpersonal skills including the ability to facilitate, negotiate and consult with a diverse range of stakeholders
Ability to work both independently and collaboratively as a productive team member
A Valuable Addition, Yet Not a Must-Have
headspace-specific knowledge and experience of processes, operations, and scope of practice
Current full registration or eligibility with the Australian Health Practitioner Regulation Authority (AHPRA) or current full membership or eligibility with the Australian Association of Social Workers (AASW), with ability to bill through MBS
Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
Relevant probity checks required by legislation and WMQ Limited policy
Current Driver's Licence and willingness to travel for work
About Wesley Mission Queensland (WMQ)
Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.
WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Ready to Join Us?
Be part of something meaningful. Join a team that values you and the difference you make every day.
Click Apply today
Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives or WMQ Limited Policy.
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