✨HR & Recruitment Specialist | Talent Business Partner | Human-Centered Consultative Approach | Strategic Sourcing | Certified Career Coach✨
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in over 130 countries. In Australia, Audika has over 350 clinics that provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.
Responsibilities
We are looking for a passionate customer service individual to be a Clinic Co‑ordinator at the Lithgow Audika Hearing Clinic on a part‑time basis (2–3 days per week, Monday to Friday, 8:30 am–4:30 pm). This pivotal role contributes to clinic performance and enhances our customers’ experience. You will collaborate with clinicians and hearing technicians (where applicable) to provide quality hearing health care outcomes for all clients. You will acquire knowledge of our products, services, competitive advantages, and government funding programs, and apply tailored, client‑specific sales strategies to provide the best possible solutions.
Qualifications
- Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health
- Experience working with an older demographic, preferred
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE qualification
- Computer literacy skills
What's in it for you
- Permanent part‑time role in an established global organisation
- Performance incentives
- Supportive hearing care team
- Professional development through a clear career path and professional training
- MyRewards program – discounts at over 300 retailers and services across Australia
- Online Wellbeing centre – platform offering activities, workouts, meditations, nutritional and financial advice for a healthier, happier life
- Employee Assistance Programme
- Birthday and Christmas gifts
Our Values
Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees. We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. We believe that it all starts with our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed. We create trust! We are team‑players! We create innovative solutions! We apply a can‑do attitude in everything we do.
Seniority level
Not Applicable
Employment type
Part‑time
Job function
Finance and Sales
Industries
Medical Equipment Manufacturing
Location
- State Mine Gully, Recent South Wales, Australia
- Katoomba, New South Wales, Australia
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