About the Company
This well-established and community-focused real estate agency combines strong local knowledge with the systems, support and reputation of a globally recognised brand. They pride themselves on delivering tailored, above-and-beyond service and have built an inclusive, professional culture that supports long-term careers in real estate. With a strong presence across both residential and commercial property management, this team is known for their stability, structure, and genuine respect for their staff and clients alike.
About the Role
As the Trust Administrator, you'll be responsible for managing the trust account across a mixed residential and commercial portfolio. This role will see you take charge of all trust-related processes — from mid and end-of-month payments to rent arrears, invoicing, and water accounts. You will work closely with a supportive property management team and provide vital financial support to ensure smooth operations and full compliance across all trust functions.
Key Responsibilities
Managing the day-to-day trust account in accordance with legislation and company policies
Processing mid- and end-of-month payments
Reconciling bank accounts daily to ensure accuracy and compliance
Allocating tenant payments including rent, bonds, and invoices accurately
Lodging, transferring, and refunding bonds with relevant government authorities
Managing commercial outgoings such as council rates, strata levies, water, and insurance payments
Monitoring rent arrears, generating reports, and liaising with property managers for follow-up action
Maintaining accurate tenant and landlord ledgers for residential and commercial portfolios
Processing and reconciling water accounts and other property-related outgoings
Handling rent reviews and CPI adjustments, particularly for commercial leases
Creating invoices and processing payments to creditors, suppliers, trades, and owners
Preparing timely trust account reports for internal teams and external auditors
Assisting with audit preparation and liaising with external auditors as required
Preparing End-of-Financial-Year statements and tax summaries for landlords and tenants
Coordinating with external parties such as strata managers, utilities and local councils as needed
Skills & Experience
Previous experience in trust accounting (real estate industry preferred)
Proficiency with property-management software such as PropertyMe, Property Tree or Console
Solid understanding of trust legislation and best-practice financial processes
Strong attention to detail with excellent organisational and time-management skills
Ability to work independently and communicate confidently with internal teams
Calm and methodical approach to deadlines, reporting and audits
Culture & Benefits
You will be joining a professional, down-to-earth team that genuinely values accuracy, integrity and collaboration. The office culture is built on mutual respect, open communication and shared success – making it a place where people stay long term and feel appreciated for the work they do. This is a stable, well-run business that offers flexibility for the right person, strong systems to support your role, and ongoing encouragement to grow your skills and confidence.
Apply Now
If you're ready to take ownership of a critical trust function and thrive in a supportive professional environment, please contact Mary-Jane Massicci or Aliya Vanderkop on **************, or click Apply Now and submit your application as a Word document.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
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