Job Overview
As a key representative of our organization, you will be responsible for providing exceptional customer service to customers. This role involves identifying suitable products and services for customers and demonstrating banking options that meet their needs.
Key Responsibilities:
* Develop and maintain strong relationships with customers to understand their financial goals and objectives.
* Recommend and promote relevant banking products and services to meet the needs of customers.
* Demonstrate a deep understanding of Smarter Banking options and provide education to customers on how to make the most of these benefits.
Required Skills and Qualifications
* Passion for delivering quality customer experiences.
* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits
* Tailored career development programs to support your growth and success.
* Access to exclusive banking and financial services discounts.
* A comprehensive range of benefits and discounted offers.
Working Hours and NAB Colleague Benefits
* Flexible working arrangements, including 2 days per week (Monday and Thursday).
* Discounts on home loans, credit cards, and insurances.
* Variety of leave benefits.
Inclusive Workplace and Recruitment Process
* Equity and respect for all colleagues.
* Employee Resource Groups promote inclusivity.
* Visit our website for details on the recruitment process.
* Contact the Careers team for adjustment requirements.