Position Title
National Key Account Manager
Location
Melbourne or Sydney
Employment
Permanent
Come build your career.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World TM. Sound like you? Join our top‐notch team of approximately 48,000 diverse and high‐performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET and HUSTLER.
The Job
As a National Key Account Manager, you'll own the end‐to‐end commercial, operational, and customer relationship management for a major national customer across our professional brand. You'll drive sales growth, profitability, and customer satisfaction through strategic planning, execution, and cross‐functional collaboration.
Your core duties will include:
* Developing and implementing strategic account plans to drive revenue, market share, and profit objectives.
* Building and maintaining strong, trust‐based relationships with key customer stakeholders, acting as a primary point of contact and trusted advisor.
* Leading sales forecasting and demand planning, monitoring account performance, and adjusting plans based on data‐driven insights.
* Planning and executing customer‐specific promotions and events in collaboration with Marketing and Trade Marketing teams, evaluating ROI and effectiveness.
* Working closely with Marketing, Supply Chain, Finance, and Product teams to ensure seamless execution of customer plans and drive internal alignment.
* Coordinating with National Field Execution teams to support retail execution, product training, and gather field intelligence.
* Managing account‐level KPIs, including sales & revenue growth, margin improvement, forecast accuracy, inventory management, promotional effectiveness, customer satisfaction, market share growth, and new product placement success.
About You
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. In fact, you embrace it. Wouldn't it be great if you could do your job and do a world of good? You also have:
* Previous experience in a Key Account Management or similar position.
* Strong commercial acumen and negotiation skills.
* Excellent communication and stakeholder management abilities.
* Proven ability to develop and execute strategic plans.
* Cross‐functional collaboration and leadership skills.
* Strong organisational skills and ability to manage multiple priorities.
* Experience in the tools industry or with industrial suppliers is highly regarded.
* Resilience, hunter mentality, and a self‐starter attitude.
The Details
You'll receive a great benefits plan, including:
* Discounts on Stanley Black & Decker tools and other partner programs.
* Additional Parental Leave Benefits.
* Annual Mental Health and Wellbeing Day.
* Access to LinkedIn Learning and ongoing professional development.
* Generous Car Allowance
And More
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our digital learning portal.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!
About the Company
Joining the Stanley Black & Decker team means working in an innovative, tech‐driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state‐of‐the‐art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
#LI‐Hybrid
We Don't Just Build The World, We Build Innovative Technology Too.
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