Job Title
We are seeking a dedicated and organized Contracts Administrator to join our team.
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* Provide nationwide support to the IFM team, ensuring all reporting and administrative requirements are met in collaboration with leadership.
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* Maintain exceptional customer service while managing accurate and timely contract data collection and reporting.
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* Produce reports for customers and leadership teams, highlighting trends and compliance outcomes.
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* Report on WHS matters and support a safe work environment across FM contracts.
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* Coordinate job completion and invoicing processes to ensure efficient billing cycles.
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* Support tender preparation and contribute to business development activities.
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* Manage customer complaints with professionalism and clear documentation of actions taken.
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Required Skills and Qualifications
To be successful in this role, you will need:
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* Flexible and tech-savvy, with ability to adapt to evolving business needs.
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* Sound project management and use of IT systems for business outcomes.
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* Clear and adaptable communicator with negotiation strengths.
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* Experience drafting professional business documentation.
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* Valid NDIS Worker Screening clearance.
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* Up-to-date COVID-19 vaccinations including booster.
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* Familiarity with Urbanise FM software (field services module).
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* Intermediate to advanced Excel skills.
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* Contract and tender costing experience.
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What We Offer
We provide:
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* Salary Packaging: Increase your take-home pay.
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* Continuous Learning Opportunities: Work alongside industry-leading professionals.
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* Work-Life Balance: Enjoy the freedom that fits your lifestyle.
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* Supportive Team Environment: Focus on what you do best.
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* Incredible Perks: From professional development to Fitness Passport.
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* A Culture Like No Other: Be part of a vibrant, positive work environment.
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About Us
We are a leading Australian for-purpose organisation dedicated to helping people with disabilities live the life they envision.
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