Join to apply for the Boutique Manager - Chadstone role at by charlotte
Overview
We are seeking an exceptional and brand-aligned Boutique Manager to embrace our by charlotte vision and culture to deliver meaningful experiences to our customers. As our Chadstone Boutique Manager you will play an essential role in the by charlotte experience. This position reports directly to our VIC Cluster Manager and works closely with other key internal stakeholders. If you are ready to bring positivity, creativity, and heart to our team, we'd love to hear from you.
Responsibilities
* Maintain an exceptional level of service by always leading by example in communication and customer engagement.
* Review store performance on a daily, weekly and monthly basis to share feedback with the wider team and develop strategies and key focus areas for improvement.
* Provide specific coaching and feedback to drive team performance in sales, operations and customer service.
* Offer ongoing coaching opportunities to all team members in product knowledge, storytelling and selling skills to develop best-in-business product and service experts.
* Implement targeted sales strategies to ensure growth outcomes and set targets are achieved within the store.
* Manage inventory and ensure the store is well-stocked and presented against business guidelines.
* Monitor traffic trends and effective rostering to achieve maximum sales potential.
* Uphold relevant policies and procedures to ensure team comprehension and compliance, brand spirit and culture.
* Always maintains a safe working environment aligned with Work health and safety standards and guidelines.
Perks and Benefits
* Training and Development: Access to our newly launched training platform, with comprehensive learning programs including role-specific training and leadership development to support professional growth.
* Exclusive Product Discounts: Generous discounts on our collections.
* Team Bonding & Experiences: Unique team events and experiences throughout the year.
* Competitive Bonuses: A rewarding scheme that recognises and rewards hard work.
* Collaborative & Passionate Environment: A dynamic, fast-growing team where creativity, collaboration, and innovation thrive.
About Us
We believe in the power of collective growth. Together, we uncover the inner strengths and brilliance within each of us, encouraging one another to reach our fullest potential. We are committed to equality, collaboration, respect and inclusivity. Due to the high number of applications, by charlotte will contact shortlisted candidates only if their application has been successful.
Other Information
Seniority level: Not Applicable | Employment type: Full-time | Job function: Sales and Management | Industries: Retail Luxury Goods and Jewelry
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