In this crucial role you will be responsible for maintaining the highest standards of cleanliness and guest comfort across all guestrooms and public areas ensuring that every corner reflects the excellence of our hotel brand. Your leadership will have a direct impact on guest satisfaction while driving operational success within the housekeeping department.
Key Responsibilities
* Lead and inspire the housekeeping team to maintain high standards of cleanliness in guestrooms and public areas.
* Set and achieve productivity and expenditure targets in collaboration with the General Manager.
* Recruit train and mentor housekeeping staff to build a motivated skilled and high‑performing team.
* Manage rostering ensuring proper staffing levels are maintained and oversee the accurate completion of timesheets.
* Address guest complaints and ensure feedback is shared with the Front Office Manager.
* Maintain accurate inventory of supplies linens and guest amenities.
* Oversee laundering processes ensuring quality and timely return of linen and uniforms
If youre ready to make an impact and drive performance apply today and join our exceptional team.
Qualifications
* 3 years of hotel industry experience with a strong focus on leadership and operational excellence.
* Proficient in Microsoft Office Outlook and Opera Cloud would be highly beneficial.
* Skilled in coaching mentoring and developing high‑performing teams.
* Proven track record in managing rosters controlling costs and meeting budget and performance targets.
* Culturally aware with the ability to collaborate across diverse teams.
* Flexible and available for a rotating roster including weekends and holidays.
Additional Information
Why work for Accor
Accor is one of the largest global hospitality businesses with over 5400 Hotels across 110 countries the career development opportunities are endless.
Benefits Your Way
* Access to global accommodation and F&B discounts
* #LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.
* Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion
We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Remote Work: No
Employment Type: Full-time
Key Skills
Hotel Experience,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Housekeeping Management,Special Needs,Hotel Management,Sanitation,Budgeting,Leadership Experience,Supervising Experience
Experience: years
Vacancy: 1
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